Scope of Application
Article 1. Contracts for accommodation and related agreements to be entered into between Calendar Hotel (hereinafter also“the Hotel”) and the Guest to be accommodated shall be subject to these Terms and Conditions. Any particulars not provided herein shall be governed by laws and regulations and/or generally accepted practices.
2. In the case when the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws, regulations and generally accepted practices, the special contract shall take precedence over the provisions of these Terms and Conditions, notwithstanding the preceding Paragraph.
Application for Accommodation Contract
Article 2. A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
(1) Name of the Guest(s);
(2) Date(s) of accommodation and estimated time of arrival;
(3) Accommodation charges (based in principle on the Basic Accommodation Charges listed in the Attached Table No. 1); and
(4) Other particulars deemed necessary by the Hotel.
2. If Guests request to extend their stay, during their stay, beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.
Conclusion of Accommodation Contracts and other Agreements
Article 3. A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply where it has been proved that the Hotel has not accepted the application.
2. When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit set by the Hotel within the limits of Basic Accommodation Charges covering the Guest's entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Hotel.
3. The deposit shall be first used for the Total Accommodation Charge to be paid by the Guest, secondly for cancellation charges under Article 6 and thirdly for reparations under Article 17 as applicable. The remainder, if any, shall be refunded at the time of payment for accommodation as stated in Article 12.
4. If the Guest fails to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of Payment of the deposit is specified.
Special Contract requiring No Accommodation Deposit
Article 4. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.
2. In the case when the Hotel has not requested payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as though the Hotel has accepted a special contract prescribed in the preceding Paragraph.
Refusal of Accommodation Contracts
Article 5. The Hotel may not accept the conclusion of an Accommodation Contract under any of the following circumstances:
(1) When the application for accommodation does not conform to the provisions of these Terms and Conditions;
(2) When the Hotel is fully booked and there is no vacancy;
(3) When the Guest seeking accommodation is deemed liable to conduct himself/herself in a manner that will violate laws or act against the public order or good morals in regard to his/her accommodation;
(4) When it is deemed that one or more of the following attributes a) through c) applies to the guests requesting lodging.
a) The Guest is an organized crime group as defined by Article 2.2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991), a member of an organized crime group as defined by Article 2.6, or an associate or affiliate of an organized crime group, or other anti-social group.
b) The Guest is a corporation or other organization whose business activities are dominated by an organized crime group or member thereof.
c) The Guest is a corporation with one or more officers being an organized crime group member.
(5) When the speech and actions of a guest seeking accommodation are a severe annoyance to other guests.
(6) When it is evident that a guest seeking accommodation has a communicable disease.
(7) When a guest uses violent acts to make demands, or requires an unreasonable burden on the facility regarding accommodation.
(8) When, for unavoidable reasons such as a natural disaster or failure of the facility building or equipment, the facility cannot accommodate a guest.
(9) When the provisions of Article 4 of the Enforcement Ordinance for the Shiga Prefectural Hotel Business Law is applicable.
The Guest’s Right to cancel Accommodation Contracts
Article 6. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
2. If the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before payment), the Guest shall pay the cancellation charges as listed in the Attached Tables No. 2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of payment of cancellation charges in case of cancellation by the Guest.
3. If the Guest does not appear by 10:00 p.m. of the accommodation date without advance notice (1 hour after the expected time of arrival if the Hotel is notified), the Hotel may regard the Accommodation Contract as being cancelled by the Guest.
The Hotel’s Right to Cancel Accommodation Contracts
Article 7. The Hotel may cancel the Accommodation Contract under any of following cases;
(1) When the Guest is deemed liable to conduct and / or has conducted himself / herself in a manner that will contravene the laws or act against the public order and good morals in regard to his / her accommodation;
(2) When it is deemed that one or more of the following attributes a) through c) applies to the guests;
a) The Guest is an organized crime group or an associate or affiliate of an organized crime group, or other anti-social group;
b) The Guest is a corporation or other organization whose business activities are dominated by an organized crime group or member thereof;
c) The Guest is a corporation with one or more officers being an organized crime group member;
(3) When the Guest planning to stay causes inconvenience to other guests;
(4) When the Guest acts violently or beyond limits;
(5) When the Guest can be clearly identified as carrying an infectious disease;
(6) When the provisions of Article 4 of the Enforcement Ordinance for the Shiga Prefectural Hotel Business Law is applicable.
(7) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
(8) When the Guest does not observe the rules prohibiting certain actions specified under the Use Regulations stipulated by the Hotel(restricted to prohibitions deemed necessary in order to avoid the causing of fires), such as smoking in bed and mischief to the fire-fighting facilities;
2. In the case when the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any of the services which he / she has not received.
Registration
Article 8. The Guest shall register the follwing particulars at the front desk of the Hotel on the day of accommodation.
(1) Name, age, sex, address and occupation of the Guest(s);
(2) For non-Japanese Guest(s): nationality, passport number, port and date of entry in Japan;
(3) Date and estimated time of departure; and
(4) Other Particulars deemed necessary by the Hotel.
2. In the case when the Guest intends to pay his Accommodation charges prescribed in Article 12 by any means other than cash in Japanese currency, such as coupons or credit cards, such mean of payment shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.
Occupancy Hours of Guest Rooms
Article 9. The Guest is entitled to occupy the contracted guest room of the Hotel from 4:00 p.m. on the day of arrival to 10:00 a.m. of the next day. In the case when the Guest is accommodated continuously, the Guest may occupy the guest room all day, except for the days of arrival and departure.
2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the guest room beyond the time prescribed in the same Paragraph, In this case, extra charges shall apply as follows:
(1) Up to 1 hour: 1000 JPY
(2) Up to 3 hours: 1000 JPY / exceeding hour
(3) More than 3 hours: 100% of the room charge
Observance of Hotel Regulations
Article 10. The Guest shall observe the Hotel Regulations established by the Hotel. Hotel Regulations are posted within the premises of the Hotel.
Business Hours
Article 11. The business hours of the Hotel main facilities shall be notified in detail by brochures as provided, notices displayed in various places, the Service Directory in guest rooms and other means.
2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable circumstances of the Hotel. In such cases, the Guest shall be informed by appropriate means.
Payment of Accommodation Charges
Article 12. The breakdown of the Accommodation Charges, etc. that the Guest shall pay is as listed in the attached Table No.1.
2. Accommodation charges, etc., as stated in the preceding Paragraph shall be paid with Japanese currency or by any means other than Japanese currency such as credit cards recognized by the Hotel at the front cashier at the time of arrival or upon request by the Hotel.
3. Accommodation charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Hotel.
Liabilities of the Hotel
Article 13. The Hotel shall compensate the Guest for damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases where such damage has been caused due to reasons for which the Hotel is not liable.
2. The Hotel is covered by Hotel Liability Insurance to deal with unexpected fire and/or other disasters.
Handling when unable to provide Contracted Rooms
Article 14. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. When arrangement of other accommodation cannot be made, notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to reparations. However, when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel will not compensate the Guest.
Handling of Deposited Articles
Article 15. The Hotel shall compensate the Guest for damages when loss, breakage or other damage is caused to goods, cash or valuables deposited at the Front Desk by the Guest, except in the case when this has occurred due to causes of force majeure. However, for cash and valuables, when the Hotel has requested the Guest for an appraisal of the value and the Guest has failed to do so, the Hotel shall compensate the Guest up to a maximum of 100,000 JPY.
2. The Hotel shall compensate the Guest for damages when loss, breakage or other damage is caused, through intent or negligence on the part of the Hotel, to the goods, cash or valuables brought onto the premises of the Hotel by the Guest but are not deposited at the Front Desk.
However, for articles of which the nature and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest up to a maximum of 100,000 JPY.
Custody of Baggage and/or Other Belongings of the Guest
Article 16. When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to store it only in the case when such a request has been accepted from the Hotel. The baggage shall be handed over to the Guest at the Front Desk at the time of his/her check-in.
2. When the baggage or belongings of the Guest are found after check-out and ownership of the article is confirmed, the Hotel shall inform the owner of the article left and ask for further instructions. When no instructions is given to the Hotel by the owner or when the ownership is not identified, the Hotel shall keep the article for seven days including the day it is found, and after this period, the Hotel shall turn it over to the nearest police station.
3. The Hotel's liability in regards to the custody of the Guest's baggage and belongings in the case of the preceding two paragraphs shall be in accordance with the provisions of Paragraph 1 of the Preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.
Liability of the Guest
Article 17. The Guest shall compensate the Hotel for damage caused through intent or negligence on part of the Guest.
Governing Language
Article 18. These terms are provided in both Japanese and English. In case of a discrepancy between the Japanese and the English, the Japanese version shall Govern and Prevail in all respects.
Attached Table No. 1:Calculation Method for Accommodation Charges etc. for the Hote(l ref. paragraph 1 of Article 2, paragraph 1 of Article 12)
| contents | ||
Total Amount to be paid by the guest |
Accommodation Charges |
Basic Accommodation Charge (Room Charge) |
Extra Charges |
Meals, Drinks and Other Expenses |
|
Taxes |
Consumption Tax regulated by the applicable Consumption Tax Law(s) |
(Remarks)
1. The above Basic Accommodation charge is based on the room fees published on the Hotel's pamphlets, official Home Page etc.
2. Taxes are subject to change to revisions of the applicable Tax Law(s).
Attached Tables No.2 Cancellation Charge for Hotel (ref. Paragraph 6)
(1) Charges for the cancellation of the whole booking
|
Individual(s) |
Group(s) |
Up to 14 Guests |
15 Guests or more |
|
No-show |
100% |
100% |
Accommodation Day |
80% |
80% |
1 day prior to the Accommodation Day |
50% |
50% |
9 days prior to the Accommodation Day |
- |
20% |
20 days prior to the Accommodation Day |
- |
20% |
(2) Charges for partial cancellations (when the number of guests is reduced from the reservation)
(Remarks)
1.The percentages (%) signify the rate of cancellation charge to the Basic Accommodation Charges.
2. In case of cancellation of the entire number of contracted days, the cancellation fee will be applied for the entire period of stay contracted at the rates listed in the Attached Tables No.2 (1) and (2).
When the number of days contracted is shortened, the cancellation fee will be applied at the number of days canceled at the rates listed in the Attached Tables No.2 (1) and (2).